Park Royal Beach Ixtapa - All Inclusive

It all stated with excellent customer service from Pesvical. I kept a list of how many employees they have that gave us excellent customer service. The bell men David was next. The young bartender name, Jose in the Lobby bar. I didn’t even have to ask for my cranberry juice that I needed to mix with my medicine. The other bartender at the Coco bar named Omar was great . The food was good but the servers is what makes the restaurant experience even better. The first night we had a waiter tall gentleman with a name that started with the letter E I couldn’t remember his name. My daughter asked why there was no mango at the fruit salad bar and He asked her right away would you like some. He when into the kitchen and came back with the mango all cut up for her. That’s when I decided that I would start writing down these exceptional employees names. The following day we had a breakfast and the waitress named Lourdes even when she was not our waitress on other days she would help us out. Jesus is other the waiter that goes above and beyond as well. Great events throughout the pool day. Awesome!

The personnel is very outgoing. Always friendly with a smile. Always helpful. The balcony and views. The food was always plenty. Lots of variations and good.

Everything! Food was amazing, but honestly drinks not the best, but the bar was excellent, excellent service, overall! We had an amazing view that could beat anything.

Passion for servicing. Quality. Amenities. Spaces. Captain Senel and his team very dedicated and always available to help.

Staff was Excellent