Park Royal Beach Ixtapa - All Inclusive
손님 리뷰
It all stated with excellent customer service from Pesvical. I kept a list of how many employees they have that gave us excellent customer service. The bell men David was next. The young bartender name, Jose in the Lobby bar. I didn’t even have to ask for my cranberry juice that I needed to mix with my medicine. The other bartender at the Coco bar named Omar was great . The food was good but the servers is what makes the restaurant experience even better. The first night we had a waiter tall gentleman with a name that started with the letter E I couldn’t remember his name. My daughter asked why there was no mango at the fruit salad bar and He asked her right away would you like some. He when into the kitchen and came back with the mango all cut up for her. That’s when I decided that I would start writing down these exceptional employees names. The following day we had a breakfast and the waitress named Lourdes even when she was not our waitress on other days she would help us out. Jesus is other the waiter that goes above and beyond as well. Great events throughout the pool day. Awesome!
Maria
2024년 4월
Good, food plenty of options. They let my wife make a breakfast plate and wrapped it in plastic to take up to the room as they don't have room service. Reserved in the Italian Restaurant for one evening. Food and service was excellent. There had been a mix up with our reservation which was resolved, though there were only two tables receiving service, so not sure why it took so long to sort it out? The "Funtastic Team" kept the pool hopping with their games and antics.
Laurence
2023년 1월
The personnel is very outgoing. Always friendly with a smile. Always helpful. The balcony and views. The food was always plenty. Lots of variations and good.
Frank
2023년 1월
The food was authentic Mexican food, the fruit was fresh, the venue was outdoors if you wished.
Kathleen
2025년 3월
Everything! Food was amazing, but honestly drinks not the best, but the bar was excellent, excellent service, overall! We had an amazing view that could beat anything.
Wendy
2024년 5월
The many options were overwhelming. When I didn't see fried eggs I asked and the cook responded, of course. Good service.
Evelyn
2023년 1월
Passion for servicing. Quality. Amenities. Spaces. Captain Senel and his team very dedicated and always available to help.
Frank
2022년 1월
It's a quiet place, clean and comfortable, the view from the room it's amazing. The kids pool it's a great attractive for my little daughter.
Omar
2022년 1월
Staff was Excellent
Arturo
2023년 2월
Love everything
Arturo
2023년 1월
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